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Polycom G7500 device mode: USB extender

Occasional Visitor

Polycom G7500 device mode: USB extender


I am planning to purchase a G7500 and a camera for a small conference room.

I will have clients and employees using device mode from the conference table, so I will need a USB extender.


Does the extender that I purchase need to be USB 3.0? Im having trouble finding information about the specifications that will be necessary for it to work


to sum it up: What can you tell me about which, if any, USB extension options will work alongside Device Mode?


for clarification, the device mode port on the G7500 is a USB-C. 

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Polycom Employee & Community Manager

Re: Polycom G7500 device mode: USB extender

Hello @Alexrg  ,


Welcome to the Poly Community.

I worked with a customer in the UK that uses the following:

  • USB-C to USB-C cable on the desk to a Targus Dock180EUZ-52
  • A 10m LOGITECH STRONG USB CABLE plugged into the USB-A port of the Targus Dock180EUZ-52 and UBS-C to Studio X / G7500
  • A professional long HDMI Cable between Targus Dock180EUZ-52 and Studio X / G7500

For the latest Apple or PC connect only a USB-C cable and have both USB and HDMI.


Ensure the PC or Mac have the latest Display Port drivers installed


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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