-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Polycom Group 500 and Avaya IP Phone 1692 connection
Create an account on the HP Community to personalize your profile and ask a question
06-30-2016 04:42 AM
Dear Sir,
I have Polycom group 500 and Avaya IP Phone 1692 using as a microphone.(not polycom's mic using), what should be connectivity between each other, and how it work (setting in menu and connectivity) with polycom group 500.
Please suggest to us.
Thanking you
RK.
Solved! Go to Solution.
Accepted Solutions
07-01-2016 05:57 AM
Dear Sir,
@SteffenBaierUK wrote:Hello ajesh kr,
welcome back to the Polycom Community.
These devices have not compatible connectivity between each other.
At present only a Polycom SoundStation IP 7000 can be connected to a GroupSeries Codec.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
@SteffenBaierUK wrote:Hello ajesh kr,
welcome back to the Polycom Community.
These devices have not compatible connectivity between each other.
At present only a Polycom SoundStation IP 7000 can be connected to a GroupSeries Codec.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Dear Sir,
Thanks for this.
Regards,
RK
06-30-2016 04:59 AM
Hello ajesh kr,
welcome back to the Polycom Community.
These devices have not compatible connectivity between each other.
At present only a Polycom SoundStation IP 7000 can be connected to a GroupSeries Codec.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-01-2016 05:57 AM
Dear Sir,
@SteffenBaierUK wrote:Hello ajesh kr,
welcome back to the Polycom Community.
These devices have not compatible connectivity between each other.
At present only a Polycom SoundStation IP 7000 can be connected to a GroupSeries Codec.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
@SteffenBaierUK wrote:Hello ajesh kr,
welcome back to the Polycom Community.
These devices have not compatible connectivity between each other.
At present only a Polycom SoundStation IP 7000 can be connected to a GroupSeries Codec.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Dear Sir,
Thanks for this.
Regards,
RK
Didn't find what you were looking for? Ask the community