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Polycom Group 500 with 6.1 firmware update.

Occasional Visitor

Polycom Group 500 with 6.1 firmware update.

We just upgraded our Polycom Group  500 with the latest firmware update to enable SFB. we have a o365 resouce object that is signed into the polycom unit that we use. users creat meetings with this object,  when a user create a meeting with the resouce object. Its some how wakes up the tv and it disturbes the users in the meeting room. Is there away to create meeting private so if i am in a board room when the tv wakes up it doesn't show the users what the subject isin the meeting room.  I have 8 other sites and this doesn't happen.

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Polycom Employee & Community Manager

Re: Polycom Group 500 with 6.1 firmware update.

Hello Associated,

welcome to the Polycom Community.

Is this a Skype for Business Online setup ?


If yes:


Oct 10, 2016 Question:Does the RealPresence Group system support Skype for Business Online, Skype for Business 2015, or Lync 2013 Server?

Explanation:The Skype for Business and Microsoft Office 365 features included in this version of RealPresence Group Series version 6.x.0 are currently undergoing Microsoft interoperability testing. As required by Microsoft, the Office 365 online mode will not be available until Microsoft has completed their testing.

Polycom will make an announcement once testing is complete and RealPresence Group Series is certified. At that time, you will be able to register with Skype for Business Online as part of Office 365.

Utilizing a GroupSeries in Skype for Business Online mode will require a PolycomTouch control


Please work with your Polycom reseller to join the Polycom TAP program

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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