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Polycom HDX 8000 HD DTMF tones start with #

Pralhad
Occasional Visitor

Polycom HDX 8000 HD DTMF tones start with #

I tried to dial ##22 from remote of Polycom HDX 8000 HD, not accepting and rebooting the device. pls suggest

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom HDX 8000 HD DTMF tones start with #

Hello ralhad,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read 1st ! Welcome to the Polycom standalone video endpoints support Forums!"

In addition is this a SIP, H.323 or LYNC / Skype call?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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