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Polycom HDX6000|7000 dialing Tandberg issue

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Occasional Visitor

Polycom HDX6000|7000 dialing Tandberg issue

Good day!

When I connect Polycom HDX6000|7000 to Tandberg system via IP I have the following problem:

I can see and hear the far side, but the side with Tandberg equipment can only hear me and no video available.

 

Please help

 

p.s. we have cisco asa 5520 installed

 

 

 

 

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Polycom Employee

Re: Polycom HDX6000|7000 dialing Tandberg issue

Perhaps the attach doc will help.

Ken
Polycom
Sr. Product Support Technician