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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Hi All

 

I am new to the commuity and I am hoping someone will be able to assist me

 

I currently have three Polycom HDX 7000 Video Conference Units.

 

Two of which are connected to a 3G Router

One is connected to a Fibre Line

 

My problem with that the two remotes units with the 3G connections cannot connect simultaneously to the unit with the fibre connection.

 

i would like to know is this  a limitation on the unit side or is there some upgrade Ic an do to enable this functionality

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check it at  System > Admin Settings > General
Settings > Options

View solution in original post

3 REPLIES 3
HP Recommended

Hello Farhadj,

welcome to the Polycom Community.

Does the unit you try to connect to at the same time have a multipoint license ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Good Day

 

Thanks for your response.  Greatly appreciated.

 

Is there a way for me to check on the multipoint license via the settings?

 

Regards

 

HP Recommended

Check it at  System > Admin Settings > General
Settings > Options

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