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Polycom HDX8000 and Lync Online Meeting Issue

SteffenBaierUK
Polycom Employee & Community Manager

Re: Lync 2013 Conference

Hello Samir,

 

I moved your last reply from => here <= as:

 

  • LYNC 2013 (when writing this reply) is not supported
  • Is unrelated as your error message is different

You Ticket via your Polycom reseller is currently within the Tier 2 team and the Polycom Team will liaise with your reseller.

 

Best Regards

 

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 14
SamirShaikh
Advisor

Re: Lync 2013 Conference

Hi,

Please can you let me know when Lync 2013 will be officialy supported.

 

Thanks

Message 12 of 14
raymond.tardif@huskyenergy.com
Occasional Visitor

Re: Polycom HDX8000 and Lync Online Meeting Issue

Is Lync 2013 supported on the HDX8000 Rev B codecs using the SIP/RTV licenses yet?

 

Thanks ...

Message 13 of 14
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom HDX8000 and Lync Online Meeting Issue

Hello Raymond,

welcome to the Polycom Community.

License 5150-63389-001 (XRTV/CCCP license.

 

Enables support for Microsoft RTV codec and direct calls to MS AV MCU. Available for HDX 9006, HDX 8000 rev B, HDX 7000 rev C or D, HDX 6000, HDX 4500, HDX 4000 rev C.) to enable this feature

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 14 of 14