Hello polycom Members,
I am new to polycom realm, and I am stumb with Content sharing not working for the new (type c )mac. Has anyone experience this? When I plug my mac to our Conferencing system I see the laptop has recognize the dual monitors, but will only display black on monitors, Audio in the other hand works great.
Hello @ChrisD ,
welcome to the Polycom Community.
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Jul 12, 2016 Question:What is HDCP?
Resolution: HDCP stands for High-bandwidth Digital Content Protection to prevent copying of digital audio and video content as it travels across connections as explained in detail => here <=
As you stated that other HDMI sources have no issue I would assume this is related to the Mac.
The next step would be opening a ticket with Polycom support.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
End Customers are unable to open a ticket directly with Polycom support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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