We have a Polycom Real Presence Group 500, and a Polycom Eagle Eye III camera. The camera does not follow the person that is speaking. Is there additional hardware that needs to be purchaesd or should this work out of the box?
welcome to the Polycom Community.
The Eagle Eye III camera is a MPTZ camera that can be manually controlled via the remote control.
If you are looking for automated solutions I suggest you speak to your Polycom reseller in regards of the EagleEye producer and/or EagleEye producer as explained => here <=
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