• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-05-2013 03:18 AM

HP Recommended

Hi everyone,

 

I´m working with Polycom RealPresence Desktop video client and I need some help 🙂

 

We have develop a software with several integrations, and one of them is with Polycom products. Our software has a list of contacts, and we would like to call to this contacts with Polycom RPD, but we would like to start and finish the call from our software. 

 

Now, we can start the call automatically from our software, starting Polycom RPD with several params, but we can´t hang up the call...and if we kill the process directly (yes, i know...it´s horrifying)...Polycom RPD doesn´t work properly the next time that we start it. 

 

Someone knows if it´s possible....and how we can hang up a call from another external software?

 

Thanks so much.

 

David.

1 REPLY 1

‎08-07-2013 04:10 AM

HP Recommended

Hello David,

 

I spoke to product management and there is currently no API or external control for either the RPD or RPM.

 

Please work with your Polycom reseller to present a businesses case in order to add future support for such features.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.