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Polycom RealPresence Desktop share content issue

Narie
Occasional Visitor

Polycom RealPresence Desktop share content issue

Dear Forum,

We use Polycom RealPresence Desktop v.3.1.0.44431

We can make a VC but cannot share content.

The share content button is greyed out.

The issue began 2 weeks ago, until then everything was wroking fine. We tried reinstalling the software, we even tried formatting the computer and then reinstalling but the issue persists.

 

Any ideas?

 

Thanks in advance.

Nadav. 

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1 REPLY 1
MobileGuy
Polycom Employee

Re: Polycom RealPresence Desktop share content issue

Not to sound too much like the typical 'canned' answer but can you try using the latest release (3.2) from our download page? http://support.polycom.com/PolycomService/support/us/support/video/realpresence_desktop/realpresence...

Message 2 of 2