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Polycom Realpresence Group Series 500-Whitelist/Web Access Issues

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Re: Polycom Realpresence Group Series 500-Whitelist/Web Access Issues

Hi Mr.T,

 

I am sorry it has taken me a bit to get back to you.  I performed the following steps:

To reset the system using the local interface:

1 Go to Settings > System Information > Diagnostics > Reset System.

2 Enable Delete System Settings.

3 Click Reset System.

 

I checked the following boxes:

Delete System Settings

Delete Directory Entries

Delete Certificates

 

This reset did not delete the software version installed on the endpoint before the reset.

 

This was a great solution.  Thank you, MRT!

After about 15 seconds, the system restarts and displays the setup wizard

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