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Polycom VSX 7000 cant call using the syntax conference@ip-address

Occasional Visitor

Polycom VSX 7000 cant call using the syntax conference@ip-address

Hello,
We are using vsx 7000 system, and all works fine.
But, calls with conference ID stay a fizzle.
It is possible communicate vsx 7000 with another client use this syntax conference@ip-address?
Thanks!

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Frequent Advisor

Re: Polycom VSX 7000 cant call using the syntax conference@ip-address

Try <ip_address>##<conference_id>; that is, the IP address followed by "##" and then the conference ID.

Message 2 of 4
Occasional Visitor

Re: Polycom VSX 7000 cant call using the syntax conference@ip-address

Thanks. I will try at monday!
So, it must work by default option, or we need update our system?

 

And you add ";" by end of the address - need use?

Message 3 of 4
Frequent Advisor

Re: Polycom VSX 7000 cant call using the syntax conference@ip-address

The syntax is:

 

    <ip_address>##<alias>

 

For example:

    8.8.8.8##1234

 

 

Message 4 of 4