• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-10-2012 12:37 PM

HP Recommended

No power to the VSX8000 unit. Light won't come on. Unplugged everyting and plugged it back in, tested the outlet and it has power. Had a power failure over the weekend. 

1 REPLY 1

‎12-11-2012 07:06 AM

HP Recommended

Not much that can be done as there are no field replaceable parts inside.  Give Polycom support a call for details on swapping out the unit.  if it is under a current service contract a replacement can be shipped next day.  If there is no contract we can provide replacement pricing options. You will need the VSX serial number handy when you call.

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

 

 

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.