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Polycom group 500 call to Cisco webex only Audio

Shanky
Occasional Contributor

Polycom group 500 call to Cisco webex only Audio

Hi ... 

      I have a polycom Group 500 , through which im dialing an ip address of Cisco webex cloud for joining a meeting room with a meeting ID. Iam a to join the meeting room but there is only audio . Video of both party not being transmitted. One side its a laptop/mobile webex client.

Please help.

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1 REPLY 1
Long Hoang
Advisor

Re: Polycom group 500 call to Cisco webex only Audio

Hi @ Shanky,

 

I have tried to make a video call from Group Series to Cisco Webex Meetings.

Make a SIP call from Group to "Video Address" of Cisco Webex Meetings.

You can find your "Video Address" in Cisco Webex : Settings> Preferences > My Personal Room > Video Address.

Hope you get it.

 

 

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