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Polycom hdx 7000 connecting to skype and google video calls

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Occasional Contributor

Polycom hdx 7000 connecting to skype and google video calls

I have a hdx 7000 polycom system in my classroom.  I am able to connect to other polycom users.  However, I would also like to be able to use the system with some of our partner schools who have access only to skype and google video calling.  Is it possible to call a skype or google number through the hdx 7000 and video conference?  

Message 1 of 5
4 REPLIES
Polycom Employee & Community Manager

Re: Polycom hdx 7000 connecting to skype and google video calls

Hello Baskin,

welcome to the Polycom Community.

The HDX only supports LYNC 2010 and LYNC 2013 and does not support Skype for Business and / or Office365.

 

Neither does it support Google calls as we only support standardized calls like H.323 and SIP

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Occasional Contributor

Re: Polycom hdx 7000 connecting to skype and google video calls

Thank you for your previous reply,

Is there any way to send an invitation or code to a nonpolycom user that would allow them to connect to the polyom server to conference like "go to meeting" has with a polycom user?  Or is it just through lync that they can connect.

Thank you in advance

Message 3 of 5
Occasional Visitor

Re: Polycom hdx 7000

Hello My Name is Kazeem Damilola , i have a polycom HDX 7000 device used for video calls i would like to know how to if i can use lycn to call polycom and how can i Thanks

Message 4 of 5
Polycom Employee & Community Manager

Re: Polycom hdx 7000 connecting to skype and google video calls

Hello Baskin,

welcome to the Polycom Community.

Our OneTouchDial solution lets connect older endpoints to newer Skype for Business meetings. 

 

Please work with a Polycom reseller as your HDX can also utilize an older LYNC setup with a federation to Skype for Business.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 5 of 5