• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-27-2013 06:26 AM

HP Recommended

We have a Cisco phone system and connected the hdx vc unit as a sip device which works properly.  Hanging off the HDX we have a soundstation IP 7000.  When trying to place a call from the Soundstation over voice we keep getting message not configured.  Receiving calls work fine with no issues.  We use to have this set up with ISDN on the hdx and placing calls worker fine. 

I changes voice settings on ip 7000 to prefer the hdx for calls still I cannot place calls.  Any suggestions?

 

2 REPLIES 2

‎08-27-2013 07:08 AM

HP Recommended

Hi there...

try to register the ip 7000 directly to your SIP Server.

Was this reply helpful? Yes No

‎08-27-2013 12:03 PM

HP Recommended

Tried That,

The ip 7000 will not work at all that way inbound or outbount.  Device does not register to call manager.  We are running 9.1 cisco will not support ip 7000 directly

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.