Plantronics + Polycom. Now together as Poly Logo

Polycom vsx 7000a trying to connect to trueconf gateway

jahmegs
Occasional Visitor

Polycom vsx 7000a trying to connect to trueconf gateway

Hi all, can someone help me, i am trying to do a video conference within my LAN from polycom vsx 7000a to a laptop through trueconf server using the trueconf gateway. I have installed both the trueconf server and trueconf gateway on a server. My problem is how change the admin settings in polycom to be able to video conference with a laptop through the trueconf gateway. Any suggestions?

Message 1 of 2
1 REPLY 1
LevYakupov
Occasional Visitor

Re: Polycom vsx 7000a trying to connect to trueconf gateway

TrueConf Server has built in SIP gateway, there is no need for a separate TrueConf Gateway app. You only need to enable SIP on Polycom endpoint and call it from any TrueConf client app using the following call to string "#sip:@polycom_ip". Make sure polycom endpoint allows incoming connections. Or you can call TrueConf app from polygon endpoint using "trueconf_user_id@trueconf_server_id". In case of any questions consult to a live chat on TrueConf website.
Message 2 of 2