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Poor Resolution when sharing screen from Cisco Endpoint in Teams meeting

Sam Bigelow
Occasional Contributor

Poor Resolution when sharing screen from Cisco Endpoint in Teams meeting

Hi,

 

From  Cisco SX series endpoints the screen share via HDMI and Wirelessly in a Teams meeting via Poly RealConnect is very poor. Video stats say it is coming in at 640x360. Content looks ok when still but as soon as the user begins to navigate their screen it is very blurry.

 

Is this there a way to fix this? There is almost no jitter or latency and traffic to Microsoft and RealConnect is being optimized via SDWAN. 

 

Thanks,

Sam

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