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Preset Layout Choice on X50

WesLinda
Visitor

Preset Layout Choice on X50

Is there a way to preset the layout selection on the X50 when content is being shared. Currently, it defaults to Gallery but I'd love for it to be Fullscreen as a default. I understand I can make the change on the TC8 but was wondering if there is a way to preset this.

 

Seems like it would be a fairly straight forward setting to enable on the admin screen. We utilize this unit to participate and record video calls to a Mediasite unit and prefer the fullscreen viewing option when joining a call. I appreciate seeing myself but not terribly worried about that. 

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Preset Layout Choice on X50

Hello @WesLinda ,

 

Welcome to the Poly Community.


Any change to the current functionality must be requested via an official feature request. This is usually via the reseller or a Poly Sales Engineer.

 

Simply posting here does not archive this as we need to evaluate the use case etc,


Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
WesLinda
Visitor

Re: Preset Layout Choice on X50

I believe the request was put in from a conversation from our team at Johns Hopkins to your team in a regular call. I'm unsure if it is an "official feature request". I wasn't sure if I was missing something. I'm guessing with your reply that it isn't an option at this time.

Message 3 of 3