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Prevent unwanted foreign call

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Occasional Advisor

Prevent unwanted foreign call

Hi.

I have 3 no of HDX with 1+3 M plus License.  All HDXs are installed in Internet zone with public IP address. At time of Multipoint video conferencing some unwanted video end point try join in the meeting.  How can I prevent this unwanted foreign call? I  have already  enable “ Auto Answer Off” but It is showing “Call waiting”.

Please provide the solution.

 

Tirtha

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Prevent unwanted foreign call

Hello Tirtha,

welcome to the Polycom Community.

Please have a look => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Advisor

Re: Prevent unwanted foreign call

hi..

As per documents, the Whitelist is used for "Specify whether to limit which IP addresses can access this system's web interface."

 

Can this fature prevents the  phantom callers??

 

Tirtha

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Prevent unwanted foreign call

Hello Tirtha,

 

as specified by my colleague in the linked post:

 

"If you send me contact details and a little bit about your environment/needs, I'll add your name/company to the feature request to add whitelisting to the endpoints. No promises, but the more requests, the more likely a fix. :) "

 

At present there is no way to prevent this using a HDX on its own.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4