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Hi All,

I have got this problem since some days: when i select the PiP layout during a direct Sip call with Skype for Business or during a Skype Meeting when i share content and i select PiP view in the little window i see my own local camera and not the far one on the monitor.

I checked during more calls and with more endpoint and the issue is always the same. Everything worked fine until a few days ago: so I am thinking on an update on Microsoft Tenant causing the issue because all our endpoints are registered on O365 (only cloud mode).

I checked web interface and the monitor 1(a single monitor installation) is setted on: content, far & then near. I already upgraded firmware to the last version available on web support page: 6.2.0.1

We had problem both with GS500 and GS700 endpoints.

 

Thank you for the help!

Fabio

1 REPLY 1
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I add more informations: the problem is still the same during call in H323. We have a gatekeeper installed, may depend it on this? Others?
Any help or suggestion would be really appreciated.

Many thanks
Fabio
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