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Proper format for IP entries on HDX whitelist?

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Occasional Contributor

Proper format for IP entries on HDX whitelist?

Can anyone verify that the correct format for whitelist entries (IP range) on the HDX series uses the backslash and asterisk characters as noted in the admin guide? When I attempt to enter an adress range in this format (i.e., 10\.11\.*\.*), the HDX web interface responds with a "please enter an address in the IPV4 or IPV6 format" message. Standard format entries with an asterisk wildcard (111.112.113.*) seem to work.

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Polycom Employee & Moderator

Re: Proper format for IP entries on HDX whitelist?

It is always recommended that you provide the software version you are using when asking for assistance.

 

With the latest software, 3.1.7, I did not see this error.  I entered a whitelist item of 10\.11\.*\.* and it accepted it.

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Occasional Contributor

Re: Proper format for IP entries on HDX whitelist?

Sorry... I should have specified that whitelist entries appear to work as described in the admin guide with 3.1.7 / 3.1.8 but do not appear to work with 3.0.6.

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