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QDX6000 firmware update

Occasional Visitor

QDX6000 firmware update



which file should i download to update? the pup file from this link?



Thank you.

Message 1 of 2
Polycom Employee & Community Manager

Re: QDX6000 firmware update

Hello Harrod,

welcome to the Polycom Community.

The Firmware Version usually depends on your End Points status in regards of what next Firmware level you would be allowed to.


I would check the Registration Page with your End Points serial and it will tell you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2