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RP Group USB headsets

Kestutis_ELIPSIS
Occasional Advisor

RP Group USB headsets

Hi all,

 

Does anyone use any USB headset microphones for Group series devices?

 

We are looking for wireless lecturer headset mic to use together with table microphones. Something like this: link

 

Could you recommend something? What is the requirements for USB heatsets compatibility?

 

Thanks.

 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: RP Group USB headsets

Hello Kestutis_ELIPSIS,

welcome back to the Polycom Community.

Once such headset either wired or wireless is plugged into a GroupSeries it will become the only audio device.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Kestutis_ELIPSIS
Occasional Advisor

Re: RP Group USB headsets

Hi Steffen,

Thanks for reply.

 

Does it mean that TV Speakers won't play audio? Or only table microphones wont work in this scenario?

 

BTW, does Polycom has any certified/recomended USB device list or brands?

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: RP Group USB headsets

Hello Kestutis_ELIPSIS,

no, all Speaker and Microphone activity is taken over by the headset.

 

We do not have the overview as this is an unusual usecase.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4