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RP Mac OS El Capitan compatible?

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Visitor

RP Mac OS El Capitan compatible?

Hi, 

 

Can someone tell me if RealPresence Desktop works on Mac OS  El Capitan, please?

 

Thanks.

 

Best regards,

Robert.

 

Message 1 of 8
7 REPLIES 7
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Polycom Employee & Community Manager

Re: RP Mac OS El Capitan compatible?

Hello Robert,

welcome to the Polycom Community.

The Real Presence Desktop Support => here <= host's the release notes

Page 11 or the RPD for Mac release notes => here <= lists:

 

  • Mountain Lion (10.8)
  • Mavericks (10.9)
  • Yosemite (10.10)

The above is what is officially supported by Polycom at present.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
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Visitor

Re: RP Mac OS El Capitan compatible?

Thanks Steffen,

 

I saw the release notes, but was wondering if anyone knew if RP Desktop worked on El Capitan... Am considering buying a new iMac and it comes with El Capitan on it.

 

Message 3 of 8
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Visitor

Re: RP Mac OS El Capitan compatible?

Any idea when El Capitan will be officially supported?
Message 4 of 8
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Polycom Employee & Community Manager

Re: RP Mac OS El Capitan compatible?

Hello Robert,

Due a lack of NDA / Non Disclosure Agreement via the Polycom community I am unable to comment on any unreleased / future software versions.

 

I can only advise you to contact your Polycom reseller so they can introduce you to a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 8
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Visitor

Re: RP Mac OS El Capitan compatible?

Hi Steffen,

 

Polycom reseller? I downloaded the RP Desktop app from the Polycom website... It works on Yosemite. I have it installed now, but will it work on a new iMac? That is the question.

 

Best regard,

Robert.

 

 

Message 6 of 8
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Occasional Contributor

Re: RP Mac OS El Capitan compatible?

Any update on this question? I have  a user that updated and is now unable to open RP without it crashing...

Message 7 of 8
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Polycom Employee & Community Manager

Re: RP Mac OS El Capitan compatible?

Hello cgjondla,

welcome to the Polycom Community.

 

Please check the release notes as Page 6 or the RPD 3.5.1 for Mac release notes => here <= lists:

 

  • Mavericks (10.9)
  • Yosemite (10.10)
  • El Capitan (10.11)

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8