• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I have a group series 500 connected to 2 screens. When on a video call a small dial icon with a 1 is dispalyed in the top left of both screens.

There were 2 other participants on the call, audio only. Does anyone know the setting to remove/change this and what does the 1 signify if there are more than that on the call.

 

Thanks 

1 REPLY 1
HP Recommended

The Icon generally indicates the number of audio participants in the call.  Could be one audio party has (been) connected as a video participant.

From the RPG 500 Admin Guide, maybe this will help:

 

● To keep the screen clear of static images during a call, disable the following settings:
 Display Icons in a Call (Admin Settings > General Settings > System Settings > Call
Settings)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.