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Real Presence Desktop Content Port

herrerajc
Occasional Advisor

Real Presence Desktop Content Port

Hi, we have deployed RealPresence Desktop to a lot of out users and they are using Enterprise single sign-on. Everything works great and more and more users are asking for the software.

 

We have a department that is not allowed IM so this feature is disabled and we ran into desktop sharing issues that not also needs to be disabled.

 

I've tried to disabled Content by blocking port 5001 which from my research is what what H.239 uses, This is not working for me. I need to be able to disabled content from being sent and receive to a group of folks.

 

anyone out there have any other ideas how this can be acomplished?

 

thanks

Message 1 of 5
4 REPLIES 4
YashPal
Valued Contributor

Re: Real Presence Desktop Content Port

As per my knowleage,port 5001 is used to for content over IP

 

For H.239 the same ports are responsible which is responsible for audio and video.

 

Polycom products run AV traffic over 3200-3300 UDP and TCP ports.

 

BR

Yash Pal

BR
Yash
Message 2 of 5
Mike_v
Honored Contributor

Re: Real Presence Desktop Content Port

Port 5001 is used to connect PpCIP application to standalone systems like HDX and RP Group. During the call content is sent as a second video stream over the dynamically open UDP port according to Rec. H.239. H.239 can be disabled in the HDX/RPG system settings. AFAIK there is no means to disable H.239 for RP Desktop.

 

Hope this explains the H.239 usage.

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 3 of 5
herrerajc
Occasional Advisor

Re: Real Presence Desktop Content Port

Thanks for the info.

 

Anyway anyone can think of disabling content on RealPresense Desktop?

 

running out of options here. thanks


@Mike_v wrote:

Port 5001 is used to connect PpCIP application to standalone systems like HDX and RP Group. During the call content is sent as a second video stream over the dynamically open UDP port according to Rec. H.239. H.239 can be disabled in the HDX/RPG system settings. AFAIK there is no means to disable H.239 for RP Desktop.

 

Hope this explains the H.239 usage.


 

Message 4 of 5
YashPal
Valued Contributor

Re: Real Presence Desktop Content Port

Thnaks mike for being clarified on this.....)

 

BR 

Yash

BR
Yash
Message 5 of 5