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Real Presence Desktop Licencing

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ALI661
Occasional Visitor
‎01-14-2020 03:33 AM
‎01-14-2020 03:33 AM

Real Presence Desktop Licencing

Hi All

Sorry if this is in the incorrect section, feel free to move..

 

 

However I have a question regarding the Real Presence Desktop Licence (Windows) does the licence cover x1 PC, no matter who logs onto it can use Real Presence Desktop, or is the licence tied to an AD Username (single account) so only that named user logged on can use Real Presence Desktop?

 

 

tia

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎01-14-2020 05:01 AM
‎01-14-2020 05:01 AM

Re: Real Presence Desktop Licencing

Hello @ALI661 

 


Polycom RealPresence Desktop for Windows and Mac OS X license may be re-used based on the EULA, End Users License Agreement. The customer may use the license for a maximum number of users for which it was purchased. E.G. A customer has purchased a 5-user license pack and they are able to issue or re-issue the license to no more than 5 concurrent users.

 

For exact agreement refer to the EULA found >here<

 

Best regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎01-14-2020 05:01 AM
‎01-14-2020 05:01 AM

Re: Real Presence Desktop Licencing

Hello @ALI661 

 


Polycom RealPresence Desktop for Windows and Mac OS X license may be re-used based on the EULA, End Users License Agreement. The customer may use the license for a maximum number of users for which it was purchased. E.G. A customer has purchased a 5-user license pack and they are able to issue or re-issue the license to no more than 5 concurrent users.

 

For exact agreement refer to the EULA found >here<

 

Best regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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ALI661
Occasional Visitor
‎01-14-2020 05:34 AM
‎01-14-2020 05:34 AM

Re: Real Presence Desktop Licencing

Thanks for your reply, 

 

Is it relatively easy to re-assign a licence to a different user should someone leave my organisation, is it a Polycom task or something I can do?

 

 

thanks

Alex

 

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