Plantronics + Polycom. Now together as Poly Logo

Real Presence Desktop (RPD) Favorites

Occasional Contributor

Real Presence Desktop (RPD) Favorites

I am deploying some RPD personal endpoints which do not have access to the CMA Global Directory (not provisioned)


I can configure them with Favorites but the only method I can find is manually adding them

What I am trying to do is configure one system manually with all the "directory" and then copy it to the other systems


Anybody know if this is possible


Thanks in advance


Message 1 of 3
Polycom Employee

Re: Real Presence Desktop (RPD) Favorites

I'm sorry but there's not a way to add a bulk directory list into the app at this time. 

Message 2 of 3
Trusted Contributor

Re: Real Presence Desktop (RPD) Favorites

Favorites.  On more recent versions of RPG s/w you can expoert and import so you would still have to cereate a master manually on 1 end point but you could upload that to the others.

What I'm researching now is how you create a small master address book (Favorites), bulk imprort into that list and save that such that the RPGs will accept it as a Favorites improt.

Or eve, take a directory.xlm file off an RPG, edit it and upload it back to  the RPG communit.  Not cracked that yet.

Anyone with any xml insight.  Excel .xml export definately doesn't work.


Message 3 of 3