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RealPresence Group 500 and IP 7000 integration

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robo242
Occasional Advisor

RealPresence Group 500 and IP 7000 integration

Hi, I have problem with integration Group 500 + sundstaion IP 7000. I would like that telephon (IP 7000) worked how SIP telephon and microphon for group 500 too - paralel. It will worked that confirguration ?  Where is problem? Thank you.

Group SV 5.1.0-25057

SoundStation IP 7000 2.8.0-40000-001.004

                                        4.3.0.0246

 

Robo

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: RealPresence Group 500 and IP 7000 integration

Hello Robo,

I already provided you with the link where you can find the detailed information prior to this but please check this:

 

Your Polycom reseller should be consulted for any additional follow up questions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: RealPresence Group 500 and IP 7000 integration

Hello Robo,

I have moved your post from the unrelated topic you replied to as it covered something else.

 

Could you kindly explain your issue ?

 

The IP7000 if connected to its own Network cable can simply register to a SIP Server.

 

This is documented in the VoIP FAQ:

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

Once the phone is connected to its own LAN and the CLink cable to the Group Series it can be used as a standalone Conference Phone and add Video calls.

 

The Admin guide and the page => here <= should be consulted if you have any further questions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
robo242
Occasional Advisor

Re: RealPresence Group 500 and IP 7000 integration

OK. But, SIP registered is OK cross LAN cable. I cannot integrated with group 500 how microphone for group 500 in the same time cross clink microphone cable. I thing, this integration is possible. Is that true? If I connet microphone cable IP 7000 no connect to Group 500, abut is still to registered to SIP.

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: RealPresence Group 500 and IP 7000 integration

Hello Robo,

I already provided you with the link where you can find the detailed information prior to this but please check this:

 

Your Polycom reseller should be consulted for any additional follow up questions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 4