RealPresence Group 6.1.4 - API command audiotransmitlevel not working

[btrujillo4343]

I am having issues using the API command "audiotransmitlevel set #". When I send the command to the codec I get the acknowledgment that indicates the level has been set. However, when I check the level in the web interface it has not changed. Furthermore, when I send a "audiotransmitlevel get" command it respondes with the value set through the web interface and not what I have set it to. Has anyone had similar issues? 

Thanks in advance.

[Polycom Video EP PLM]

This was tested wiht RP GS software versions 6.1.2 and 6.1.4 and works fine.  Be sure to reload the web page.

[Ahmed-Shabana]

Hi,

not sure if you fixed on not, but I beilieve you need to check the level during the call on the farside.

the mic level will stay unchanging, what the command do is changing the transnmit level, so I think you need to check the change on the output level on the farside while you change the transmit level on your codec.

kind regards