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RealPresence Mac OS El Capitan compatible

Occasional Contributor

RealPresence Mac OS El Capitan compatible

I was looking to see if there is going to be an update to get RP compatible to the newest version of the Mac OS. I have a user that updated and is now unable to open the App without it locking up.


I did search for a simular maessage but it hasn't been updated in a few months.


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Polycom Employee & Community Manager

Re: RealPresence Mac OS El Capitan compatible

Hello cgjondla,

welcome to the Polycom Community.


Please check the release notes as Page 6 or the RPD 3.5.1 for Mac release notes => here <= lists:


  • Mavericks (10.9)
  • Yosemite (10.10)
  • El Capitan (10.11)

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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