RealPresence RPG 500 integration with Skype for Business Online

[e7esham]

Can we have the integration of RPG500 with Skype for Business Online ?

We are on E1 Office365 plan.

[SteffenBaierUK]

Hello e7esham,

welcome to the Polycom Community.

The community's Video FAQ contains this post here:

Oct 10, 2016 Question:Does the RealPresence Group system support Skype for Business Online, Skype for Business 2015, or Lync 2013 Server?

Explanation:The Skype for Business and Microsoft Office 365 features included in this version of RealPresence Group Series version 6.x.0 are currently undergoing Microsoft interoperability testing.

As required by Microsoft, the Office 365 online mode will not be available until Microsoft has completed their testing.

Polycom will make an announcement once testing is complete and RealPresence Group Series is certified. At that time, you will be able to register with Skype for Business Online as part of Office 365.

Utilizing a GroupSeries in Skype for Business Online mode will require a PolycomTouch control

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Scruffeone]

Where can we find the latest status of the RPG500 and SFB Integration?  We are currently able to connect and use the MS PSTN license, however we cannot maintain the connection with the user account and it's very difficult to get the system to re-register. Needless to say that an unreliable VTC solution is no good for our business, especially when our execs are trying to make business calls and can't.  

RPG 500 with RP Touch 

Enterprise E3 w/PSTN calling and conferencing

[SteffenBaierUK]

Hello Scruffeone,

welcome to the Polycom Community.

Officially this is not yet supported yet and we have not made any public announcement on this either.

Only if you are part of the Polycom TAP program then we can support you.

Please work with your Polycom reseller to be added to the above program.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Tomas]

Any idea how much will it take...... considering past experiences?

[SteffenBaierUK]

Hello all,

This is now officially supported using Software version 6.1.1.

Any issues must be reported via your Polycom reseller.

Best Regards

Steffen Baier

Polycom Global Services

[sotiris]

Hello,

If i integrate my RPG 500 with S4B,will i have the ability to use it as an H.323?

Or i have to choose only one profile?

Thank you in advance,

Kind Regards