Hi,
I would like to ask you. Did someone try Trio8800 with VisualPro and cam Logitech C930e? In datasheet from VisualPro is not supported this cam. But how is possible that so simple cam not working with VisualPro. Many thanks for your experiences.
Best Regards,
Jiri
Solved! Go to Solution.
Hello @Jiri Runstuk ,
welcome back to the Poly Community.
Simple answer, we, Poly, have not added the drivers into the Product.
Its a 3rd Party product and we do not support USB camera's on the VisualPro.
For Visual+ we do support the Logitech C930 and the Poly EagleEye Mini or USB.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @Jiri Runstuk ,
welcome back to the Poly Community.
Simple answer, we, Poly, have not added the drivers into the Product.
Its a 3rd Party product and we do not support USB camera's on the VisualPro.
For Visual+ we do support the Logitech C930 and the Poly EagleEye Mini or USB.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @Jiri Runstuk
to answer your private question the EagleEye Cube HDCI cable length can be extended using the below:
7200-68518-125 |
EagleEye Digital Breakout Adapter(DBA)-camera.Breaks out EE IV or EE Acoustic/Cube (sans audio) to HDMI and DB9. Includes: DBA-Camera and pwr supply.Order pwr cord and min-HDCI to HDCI cable separately.See User's guide for installation guidelines. |
7200-68524-125 |
EagleEye Digital Breakout Adapter (DBA)-codec.Breaks out RealPresence Group HDCI (sans audio) input to HDMI and DB9. Includes: DBA-codec.Order min-HDCI to HDCI cable separately.See User's guide for installation guidelines. |
From the Images we have posted on the web site:
There is no ‘extension’ cable for the HDCI connections.
Best Regards
Steffen Baier
Dear Mr Steffen,
many thank you, that is what i need.
Jiri