-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Realpresence Desktop 3.9 cannot start in demo mode
Create an account on the HP Community to personalize your profile and ask a question
08-09-2018 06:51 AM
I have a very weird problem, I want to test the Realpresence Desktop 3.9.
I install the device, I press on the Individual option that is presented to me but I get the following message
You are not authorized to perform this action.
I check and the SIP and H323 services are disabled although in my settings are enabled.
Finally I don't get a dialpad to make a call.
It's like the application is locked and not enabled for 30 days as it should be.
I uninstalled the application and run as administrator the installation but the same problem occurs.
My account is the only account on the pc and it is an administrator but still nothing.
Some pics showing the above.
Solved! Go to Solution.
Accepted Solutions
08-10-2018 12:30 AM
Hi @AlexK,
have you tested a previous version within 30 days and installed 3.9 after that period? I saw you opened another thread regarding RPD, so I guess your 30 days are expired.
Didn't find what you were looking for? Ask the community