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Replace Lost License Codes

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Occasional Visitor

Replace Lost License Codes

Hi There,

 

Does anyone know what the process is for obtaining replacement license codes? We have a HDX system and the licesnse were lost during system integration.

 

I understand that the system has high-res, dual display & multisite.


Thanks,

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Replace Lost License Codes

Hello majamaja,

 

using the search I found a word for word post by "danielk" => here <=

 

A answer was already provided.

 

When using the forum search looking for the word "license" I found this post => here <=

 

Uwe provided an answer that you can logon to the Polycom Portal and check your license entitlement.

 

If you are unable to do so please contact your local Polycom Reseller as I have already replied to "danielk" in the post that seems a word for word copy of yours including the spelling mistakes.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

 

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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