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Replace RealPrescence 310 w/a G7500?
Occasional Contributor

Replace RealPrescence 310 w/a G7500?

We have some small to medium conference rooms w/RealPrescence systems in them and we are discussing converting them into Zoom Rooms. We're currently using a mix of Poly HDCI cameras (mostly EagleEye IV) & Biamp TesiraFORTE's for audio (mics & speakers in the ceiling). In an effort to not have to rip everything out and start over would anyone know if it's possible to swap the RP system w/a G7500? 


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Polycom Employee & Community Manager

Re: Replace RealPrescence 310 w/a G7500?

Hello ,


Welcome back to the Poly Community.


According to the release notes the Polycom EagleEye IV HDCI camera is a supported camera. Also, from checking internal tickets, as long as the Biamp TesiraFORTE is connected via 3.5mm it should work.


I suggest for cases like this to check with a Poly reseller as they have experience with these systems.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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