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Reset Admin PW CX7000

Occasional Visitor

Reset Admin PW CX7000

Hi

 

Is there any possibility how I can reset the local admin PW on a CX700? 

We don't find the admin pw anymore and we should access the settings.

 

Thanks

 

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Reset Admin PW CX7000

Hello Chris,

welcome to the Polycom Community.

Have a look at page 29 in the admin guide => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: Reset Admin PW CX7000

Hi

 

Thanks for the input.

The problem is that without the admin password I'm not able to reset the system. The menu is locked...

 

Any other ideas?

 

Thanks

Message 3 of 4
Polycom Employee & Community Manager

Re: Reset Admin PW CX7000

Hello Chris,

if you follow from the Admin Guide page 29 to Page 30 shows how to hard reset the unit.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4