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Reset Admin PW CX7000

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Occasional Visitor

Reset Admin PW CX7000

Hi

 

Is there any possibility how I can reset the local admin PW on a CX700? 

We don't find the admin pw anymore and we should access the settings.

 

Thanks

 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Reset Admin PW CX7000

Hello Chris,

welcome to the Polycom Community.

Have a look at page 29 in the admin guide => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Reset Admin PW CX7000

Hi

 

Thanks for the input.

The problem is that without the admin password I'm not able to reset the system. The menu is locked...

 

Any other ideas?

 

Thanks

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Reset Admin PW CX7000

Hello Chris,

if you follow from the Admin Guide page 29 to Page 30 shows how to hard reset the unit.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4