Restore HDX 7000 from pendrive

[Anonymous]

Hi everybody,

I have a HDX 7000, it was on stock for a while, now we want put it work, but it doesn't do anything, it doesn't show anything on the screen I tried with different monitors and TV and in different ways VGA, component, etcetera. Also I tried reset it but it didn't work.

I know there is a way to restore with a pendrive, you need save the software on the pendrive, put it in the HDX but I don't remember the other steps, so someone knows the complete process to do this or another way to fix it.

Thanks.

[Polycom_Video_E]

Plesae refer to the HDX Administrator's guide located:  here

The section on factory restore has a note in it about usign a memory stick.