Plantronics + Polycom. Now together as Poly Logo

SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Highlighted
Occasional Visitor

SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Hi, i have a HDX7000, i want to register my sip softphone with the HDX7000

 

but all i get is these errors, i've set a username and password, so i really don't know what i am doing wrong

 

2016-05-18 18:44:49 INFO avc: pc[0]: Received request from host=[62.205.84.114] port=[61626]
2016-05-18 18:44:49 DEBUG avc: pc[0]: SIP MSG ---- Receive REGISTER over UDP:62.205.84.114
2016-05-18 18:44:49 DEBUG avc: pc[0]: CSeq: 1 REGISTER^M
2016-05-18 18:44:49 DEBUG avc: pc[0]: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114
2016-05-18 18:44:49 DEBUG avc: pc[0]: CSeq: 1 REGISTER^M
2016-05-18 18:44:53 INFO avc: pc[0]: Received request from host=[62.205.84.114] port=[61626]
2016-05-18 18:44:53 DEBUG avc: pc[0]: SIP MSG ---- Receive REGISTER over UDP:62.205.84.114
2016-05-18 18:44:53 DEBUG avc: pc[0]: CSeq: 1 REGISTER^M
2016-05-18 18:44:53 DEBUG avc: pc[0]: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114
2016-05-18 18:44:53 DEBUG avc: pc[0]: CSeq: 1 REGISTER^M
2016-05-18 18:44:54 DEBUG avc: pc[0]: uimsg: C: root
2016-05-18 18:44:54 DEBUG avc: pc[0]: APPCOM: C: root cmd response is -25
Message 1 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Hello hdx7klover,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

Please also include what kind of SIP server you are trying to register to.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Highlighted
Occasional Visitor

Re: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Hi, thanks i am trying to use a softphone for windows like x-lite to register to my polycom HDX 7000 with that error it gives in return in the softphone

 


firmwareversion,2.21

Message 3 of 5
Highlighted
Occasional Visitor

Re: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Hi, can you kindly assist me please?

Message 4 of 5
Highlighted
Polycom Employee & Community Manager

Re: SIP MSG ---- Send 405 Method Not Allowed^M over UDP:62.205.84.114

Hello hdx7klover,

 

A HDX is a End Point just like your SIP Soft Client. I needs to register to a SIP server in case you want to route a call.

 

You could setup a open source server like Asterisk or 3CX.

 

If you simply want to make a call between the two you simply enable the HDX for SIP and call the IP address of the HDX from your PC via the SIP Client.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5