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[SOFTWARE] RPD 3.0 for Windows been released

Polycom Employee & Community Manager

[SOFTWARE] RPD 3.0 for Windows been released

Hello all,


Polycom® RealPresence® Desktop 3.0 for Windows has been released.


 What’s New


  • Support for H.264 high-profile calls (outgoing and incoming).
  • Support for answering incoming calls automatically. When enabled, this feature allows users to choose to mute the audio or video of autoanswered calls.
  • Enabled users to hide or display local self-view.
  • Allowed users to change call settings during the call.
  • Allowed users to collect and email log files.
  • Added SmartPairing to enable devices to share content with Polycom HDX and RealPresence Group Series devices.


  • Release Notes

=> here <=


Please Note:


A known issue on RPD and RPM version 3.0 on content is if you create a Continuous Presence (CP) only conference call on a Polycom® RMX® 4000/2000 system and RMX/Polycom® RealPresence® Collaboration Server 800s version 8.1 with default content settings (Content Settings: HiResGraphics and Content Protocol: H.264 HD), the RPM/RPD application cannot send or receive content if call rate is set as 384 kbps or below.



Workarounds are:


  • Change the RMX Content Settings to Graphics and Content Protocol to H.263 & H.264 Auto Selection
  • or set the call rate on RPM/RPD to above 384 kbps
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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