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Sending content between group 500 and skype for business

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sldt
Occasional Advisor

Sending content between group 500 and skype for business

In a client where we have integrated a GROUP 500 codec into your SKYPE FOR BUSINESS and have the following inconvenience with sending content:
• When a Skype user from a laptop wants to share a desktop or share a document, the request does not reach the GROUP and the codec does not receive the content, and the user appears as if the codec has rejected the request sent.
• When we want to send content from the codec, this is sent as a video but not as content.

there will be some additional configuration that has to be done in the codec

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1 ACCEPTED SOLUTION

Accepted Solutions
sldt
Occasional Advisor

Re: Sending content between group 500 and skype for business

The codec data is as follows:
codec group 500 with active skype for business license, with release 6.1.4-400053, was tested for point-to-point calls and multipoint calls with the skype account successfully, the ports that were shown were opened continuation

 

Port                       Description
TCP 80                  HTTP protocol used for service status.
TCP 1720              H.323 Q.931 signaling.
TCP 10001-13000 H.323 H.245 signaling.
TCP 5060              SIP signaling
TCP 5061              Secure SIP signaling.
TCP 15001-16000 BFCP protocol for SIP content.
UDP 20002-30001 Both H.323 and SIP media.
UDP 1719              For H.225 RAS for H.323 signaling.

 

 

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Message 3 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Sending content between group 500 and skype for business

Hello @sldt,

welcome back to the Polycom community.

Some or a couple of your old post(s) => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate ?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently.

 

RecentlyAnswered.PNG

 

In addition it is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

If Skype for Business please provide Version details and if these are on premise of off premise

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

 

Additional questions are:

 

  • Does your customer have a Skype for Business license ?
  • Did you ensure all the relevant ports are open ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
sldt
Occasional Advisor

Re: Sending content between group 500 and skype for business

The codec data is as follows:
codec group 500 with active skype for business license, with release 6.1.4-400053, was tested for point-to-point calls and multipoint calls with the skype account successfully, the ports that were shown were opened continuation

 

Port                       Description
TCP 80                  HTTP protocol used for service status.
TCP 1720              H.323 Q.931 signaling.
TCP 10001-13000 H.323 H.245 signaling.
TCP 5060              SIP signaling
TCP 5061              Secure SIP signaling.
TCP 15001-16000 BFCP protocol for SIP content.
UDP 20002-30001 Both H.323 and SIP media.
UDP 1719              For H.225 RAS for H.323 signaling.

 

 

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Message 3 of 3