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Skype & Polycom group series 500

Occasional Visitor

Skype & Polycom group series 500



Searching these forums I did not find a definitive answer or a link to a useful website.


We have a P Group series 500. We would like people to be able to call directly to our PGS500 with skype. As far as I have read this is not supported, but 'some' say there are services that provide a bridge between the skype and polycom protocol. Searching the internet I did not find anything trustworthy.


Do any of you have experience calling in directly with skype, if so, what services did you use?


Thanks in advance.



Message 1 of 2
Polycom Employee & Community Manager

Re: Skype & Polycom group series 500

Hello VIB IT,

welcome to the Polycom Community.

Skype is a proprietary protocol utilized by our Partner Microsoft and is not compatible with the Polycom Group Series.


The Group Series does support Microsoft LYNC.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2