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Skype for Buisness on line group series

Occasional Contributor

Skype for Buisness on line group series

I just registered my group series 300 with skype for buisness on line I'm able to make calls video thru skype and point to point but I can't make audio only calls?  Any help? I do have a touch panel connected to it.





Message 1 of 3
Frequent Advisor

Re: Skype for Buisness on line group series

Hello all,


i would like to register my RPG device with S4B account.


Do i need a touch control panel?


Is it necessary ?


Kind Regards,

Message 2 of 3
Polycom Employee & Community Manager

Re: Skype for Buisness on line group series

Hello all,

welcome to the Polycom Community.

I would suggest you post the currently used software version and also if you have a Skype for Business License etc.


Also if you use On Premise or Skype for Business online.


This information will enable you to check the release notes matching your currently used software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 3