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Skype for Buisness on line group series

Occasional Contributor

Skype for Buisness on line group series

I just registered my group series 300 with skype for buisness on line I'm able to make calls video thru skype and point to point but I can't make audio only calls?  Any help? I do have a touch panel connected to it.





Message 1 of 3
Frequent Advisor

Re: Skype for Buisness on line group series

Hello all,


i would like to register my RPG device with S4B account.


Do i need a touch control panel?


Is it necessary ?


Kind Regards,

Message 2 of 3
Polycom Employee & Community Manager

Re: Skype for Buisness on line group series

Hello all,

welcome to the Polycom Community.

I would suggest you post the currently used software version and also if you have a Skype for Business License etc.


Also if you use On Premise or Skype for Business online.


This information will enable you to check the release notes matching your currently used software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3