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Skype for Business Online with HDX 8000

npcmhr
Occasional Contributor

Skype for Business Online with HDX 8000

Hello,

 

This is my first time posting here.

 

Is it possible to integrate our S4B Online to our HDX 8000 ? I've read in the past years on forums that it wasn't supported unless it is On-Prem. Is that still the case ?

 

Any help appreciated

 

Thank you much!

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Skype for Business Online with HDX 8000

Hello npcmhr

welcome to the Polycom Community.

The release notes for the latest software version or the software version you are currently running are usually the best place to check for such details.

 

  • 3.0.5 Features added to obtain Microsoft® Lync® 2010 client qualification
  • 3.1.2 Features include Microsoft Lync 2013 compatibility

 

Skype for Business is not officially supported and you would need to work with your Polycom reseller to raise a feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Kiervin
Occasional Visitor

Re: Skype for Business Online with HDX 8000

Hi All,

 

Does Polycom HDX 8000 support skype for business?

 

Tried to use it and we unable to join as participant for a Skype for business video conference. The system is limited to a 1 is to 1 Skype for business video call.

 

Appreciate your response.

 

Thank you,

Kier

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Skype for Business Online with HDX 8000

Hello Kier,

welcome to the Polycom Community.

As already outlined before:

 

  • 3.0.5 Features added to obtain Microsoft® Lync® 2010 client qualification
  • 3.1.2 Features include Microsoft Lync 2013 compatibility

The above does not include Skype for Business 2015 or O365


What kind of Skype installation do you have and do you have a license for the HDX?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Kiervin
Occasional Visitor

Re: Skype for Business Online with HDX 8000

Hi Steffen,

 

Thank you so much for your reply. So do you mean that Skype for Business is not yet supported on HDX 8000?

 

Here is the scenario, client have set a room for skype for business and HDX 8000 will join to that room as participant. However, he cannot successfully join to skype for business. Client also said that HDX 8000 has a license for Skype for Business.

 

They also said that it is only working when one is to one on Skype for business.

 

Can you help us about this issue? What other information do we need so that you can verify the issue?

 

Thank you so much.

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Skype for Business Online with HDX 8000

Hello Kier,

 

  • Skype for Business 2015 or Office 365 is not supported on the HDX.
  • There is no Skype for Business License for the HDX.

You can only register a HDX to a LYNC 2010 or LYNC 2013 environment.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6