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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello, As I understand that RP Mobile can do Auto Pair with ultrasonic by sending unhearing signal between mic&speaker of our codec & ipad. I don't know whether its mean we can pair it without any other WLAN signal, or not? Does it just turn on Smart Pairing --> Auto Detection on iPad only, or do we need to turn on any other parameters in codec. It totally doesn't work in my lab. As of my trial, I need to do manual pair over WLAN at all time. No auto detect can be found by ultrasonic as claim.

 

 

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Accepted Solutions
HP Recommended

Hello ,Cha-IM

welcome back to the Polycom Community.

Utilizing the community's search function when specifying the word pairing delivers these results  => here <= .

 

The most matching post is most likely => this <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello ,Cha-IM

welcome back to the Polycom Community.

Utilizing the community's search function when specifying the word pairing delivers these results  => here <= .

 

The most matching post is most likely => this <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you for your professional advice. I have sucessfully do auto pairing. BTW, I feel it has some unstability issue as its pairing is depend on signal (iPad should near to endpoint). Also, it still requires WLAN signal for communicate all the rest of features. It can't be functioned independent (like those IR remote control function) without WLAN signal, isn't it? 

HP Recommended

Hello ,Cha-IM,

 

the initial pairing is done via a tone emitted from the End point in a room so therefore being near a speaker should be sufficient.

 

The actual communication between the Real Presence Mobile and an endpoint is via a reliable bidirectional protocol aka TCP and uses telnet.

 

You will therefore always need a local LAN connection as you can start a call via your mobile device and then walk into a meeting room and transfer the call to the codec in that room.

 

For more details please work your your Polycom reseller.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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