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[Software] Group Series 6.2.2-580140 has been released

Polycom Employee & Community Manager

[Software] Group Series 6.2.2-580140 has been released


What is included in this release?      

  • Speaker Framing with EagleEye Cube HDCI 1.0.1 (Reminder: Additional time needed for upgrade)
  • Polycom EagleEye Directory II Software Update (Reminder: Additional time needed for upgrade)
  • SCEP Setting Configuration from RealPresence Touch Devices
  • Russian Keyboard Language Support
  • Video Snapshot in a Call
  • Display System Name
  • System Language Setting Applied to RealPresence Touch
  • ITP SIP Segment Switching with RealPresence Collaboration Server
  • Artifact Tolerance on Trio VisualPro/GST Mode
  • Future Support for CFS Licensing on 6.2.X Releases

Consult the Group Series Release Notes, the Immersive Telepresence Release Notes, the Centro Release Notes, or the Trio VisualPro Release Notes for more detailed information.


Upgrade key required?   Not if already on a 6.2.x release


What is available on the Support Website now?


  • RealPresence Group Series 6.2.2 software images and CAB file
  • RealPresence Centro 6.2.2 software image
  • Polycom Touch Control Operating System 6.2.2 image
  • Polycom Touch Control Panel Software 6.2.2 image
  • Polycom RealPresence Touch Version 2.2.2 image
  • EagleEye Director II software 2.2 image
  • EagleEye Cube HDCI software 1.0.1 image
  • Release Notes for 6.2.2 [PDF]
  • RealPresence Group Series Administrator Guide 6.2.2
  • RealPresence Immersive Telepresence (ITP) Administrator Guide 6.2.2
  • RealPresence Centro Administrator Guide 6.2.2
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's