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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

 

What is included in this release?      

  • Speaker Framing with EagleEye Cube HDCI 1.0.1 (Reminder: Additional time needed for upgrade)
  • Polycom EagleEye Directory II Software Update (Reminder: Additional time needed for upgrade)
  • SCEP Setting Configuration from RealPresence Touch Devices
  • Russian Keyboard Language Support
  • Video Snapshot in a Call
  • Display System Name
  • System Language Setting Applied to RealPresence Touch
  • ITP SIP Segment Switching with RealPresence Collaboration Server
  • Artifact Tolerance on Trio VisualPro/GST Mode
  • Future Support for CFS Licensing on 6.2.X Releases

Consult the Group Series Release Notes, the Immersive Telepresence Release Notes, the Centro Release Notes, or the Trio VisualPro Release Notes for more detailed information.

 

Upgrade key required?   Not if already on a 6.2.x release

 

What is available on the Support Website now?

 

  • RealPresence Group Series 6.2.2 software images and CAB file
  • RealPresence Centro 6.2.2 software image
  • Polycom Touch Control Operating System 6.2.2 image
  • Polycom Touch Control Panel Software 6.2.2 image
  • Polycom RealPresence Touch Version 2.2.2 image
  • EagleEye Director II software 2.2 image
  • EagleEye Cube HDCI software 1.0.1 image
  • Release Notes for 6.2.2 [PDF]
  • RealPresence Group Series Administrator Guide 6.2.2
  • RealPresence Immersive Telepresence (ITP) Administrator Guide 6.2.2
  • RealPresence Centro Administrator Guide 6.2.2
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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