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[Software] Poly RealPresence Desktop Resolution

Occasional Visitor

[Software] Poly RealPresence Desktop Resolution


As I could see in RealPresence Desktop For Windows 3.11.3 Release Notes, only 720p/30fps video could be sent from camera. (see screenshot)


I'm wondering if there's any plans to increase the video resolution sent from camera to 1080p/2K/4K?
And suggestions why it's still only 720p nowadays?

Polycom Employee & Community Manager

Re: [Software] Poly RealPresence Desktop Resolution

Hello @Alexander1453 ,


Welcome to the Poly Community.


We cannot discuss any potential unreleased features via the medium of a community forum. If you are interested in any potential new features please work with a Poly sales engineer or a Poly reseller. Any features not available in our software may require a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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